State of California Intern Program Framework Introduction

The ITMA XIV class developed this framework toolkit to help State agencies implement an Internship Program.

The framework toolkit consists of three modules focusing on the university, the student intern and the State agency.

• The Manager’s Toolkit focuses on providing the State manager with the tools and guidelines to screen and hire a student intern, to orient the intern on State work processes and expectations, to manage and measure the work the intern performs, and to develop the interns skill set.
• The Recruitment Toolkit contains the templates and tips to actively recruit university students into the Internship Program.
• The Intern Toolkit provides the student intern with guidelines to improve their skills and to set and meet performance expectations.

It is the intent of this toolkit to provide the necessary templates and guidelines that will allow any State entity to implement an internship framework. The documents are in a generic format and are expected to be modified to meet the needs of each individual organization. Each module may be leveraged individually, however it is expected that the State manager would need to leverage all three modules.